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We’re Here to Help

Have questions about your order? Need help finding the right pair of readers?

Our Customer Happiness team is available Monday-Friday from 9am-12pm 1pm-5pm EST.

Hours may vary by holiday.

Due to an extremely high number of phone calls, voicemails, and emails received daily, please expect longer than normal hold times and email response times of around one week. Our Customer Happiness team is responding to all messages in the order they are received. We appreciate your understanding as we work to provide quality service with each interaction. For questions regarding website accessibility, please email webacessibility@luxottica.com