We’re Here to Help
Have questions about your order? Need help finding the right pair of readers?
Our Customer Happiness team is available Monday-Friday from 9am-12pm 1pm-5pm EST.
Due to an extremely high number of phone calls, voicemails, and emails received daily, please expect longer than normal hold times and email response times of around 2 weeks. Our Customer Happiness team is responding to all messages in the order they are received. We appreciate your understanding as we work to provide quality service with each interaction.
Returns & Exchanges
- Return Policy
- Start a Return or Exchange
- Broken & Defective Items
Send your returns to:
Readers.com
ATTN: Returns
1300 Windhorst Way, Ste A
Greenwood, IN 46143
Shipping & Ordering
- Shipping Information
- Modifying Your Order
- Tracking Your Order
- Viewing Your Order History
Wholesale & Bulk Needs
- Wholesale Program
- Call Us: 1-800-210-3975
- Email Wholesale