We’re Here to Help

Have questions about your order? Need help finding the right pair of readers?

Our Customer Happiness team is available Monday-Friday from 9am-12pm 1pm-5pm EDT.

Due to an extremely high number of phone calls, voicemails, and emails received daily, please expect longer than normal hold times and email response times of around 2 weeks. Our Customer Happiness team is responding to all messages in the order they are received. We appreciate your understanding as we work to provide quality service with each interaction.