Are your return shipping labels free?
Customers are responsible for the cost of shipping the returned item(s) back to us. If you live in the U.S. and would like a prepaid USPS First Class Mail return label, please select that option in the Manage Your Returns portal or please let us know and we can email one to you. If you elect to use this prepaid return label, $2.95 (plus tax where applicable) will be deducted from your refund amount or e-gift card balance. If you prefer to purchase return shipping on your own or if you live outside the U.S., please send your return item(s) and a copy of your purchase invoice to:
Attn: Returns Dept.
1300 Windhorst Way, Ste. A
Greenwood, IN 46131