What are your shipping methods and estimated delivery times?
All products are shipped from our warehouse in Greenwood, Indiana via the method you select at checkout. Shipping options are listed during checkout along with estimated delivery times. Unanticipated shipping delays may occur due to increased orders and COVID-19 safety precautions for our team.
USPS does not guarantee delivery times for First-Class Mail or Priority Mail. If you need a guaranteed delivery date, please select UPS 2nd Day Air or UPS Next Day Air.
Due to COVID-19, some mail services and shipping facilities are experiencing delays with tracking scan updates and delivery times, which may add additional time onto our delivery timeframe estimates. Once a package leaves our warehouse, its route and delivery speed are in the control of the mail service. We apologize for the potential inconvenience and appreciate your understanding. We ask that you allow the full delivery timeframe (based on your shipping method) to pass before contacting our team.
U.S. Shipping Options
Not all shipping methods are available in all locations.
USPS First-Class Mail (estimated delivery is 3-5 business days, excluding the day of shipment): $3.95 or FREE for orders over $35 (after discounts and before tax) being shipped within the United States.
USPS Priority Mail (estimated 2-3 business days, excluding the day of shipment): $7.95 and non-refundable.
Priority Mail Express (1-2 business days, excluding the day of shipment): Cost is based on location and weight. Rates start at $13.09.
UPS Mail (UPS Ground, UPS 2nd Day Air, UPS Next Day Air): Cost is based on location and weight and is calculated when you check out.
For U.S. orders placed prior to 5/19/21: Orders totaling more than $30 after discounts and before tax receive free USPS First-Class Mail shipping. Please select this shipping method at checkout.
International Shipping Options
Priority Mail Express International (estimated 5-10 business days, excluding the day of shipment): Cost is based on location and weight. Rates start at $27.71. Expedited shipping with order tracking from pickup to delivery.
Asendia International Fully Tracked Goods (estimated 8-15 business days, excluding the day of shipment): Cost is based on location and weight. Rates start at $6.95. Orders will be tracked from pickup to delivery.
Asendia International Country Tracked Goods (estimated 12-25 business days, excluding the day of shipment): Cost is based on location and weight. Rates start at $4.95 or FREE for orders over $50 shipping to Canada and Australia. Standard international shipping with tracking from pickup to arrival in the destination country.
A note to international customers:
While most international packages are delivered within their estimated delivery timeframes based on the shipping method you select, in rare instances, delays of up to 6 weeks have been experienced once the package has left the United States. We are not responsible if your package is delayed during shipping or held up in customs. All customs fees and duties are the responsibility of the customer. You may be subject to import duties and taxes, which are levied once the package reaches your country. If you’re curious about your country’s customs policies, please contact your local customs office.
The following are federal holidays where mail pickup does not occur:
New Year’s Day
Martin Luther King, Jr. Day
Independence Day (Observed on Friday, July 3, 2020)
Orders placed over the weekend or day prior to these holidays will ship the first 1-2 business days following the holiday. Orders placed on any of these holidays will ship up to 3 business days after the holiday.