Readers VIP Program Terms
READERS VIP PROGRAM TERMS
The Readers VIP Program (“Program”) is a loyalty program offered by Readers.com to its customers. These terms and conditions form the agreement by and between each customer that participates in the Program (a “Member” or “you”) and Readers.com and its affiliates and subsidiaries (collectively, the “Company” or “we”) with respect to the Program.
By enrolling and participating in the Program, you accept these terms, conditions, limitations and requirements. Each Member is responsible for remaining knowledgeable about the Program’s terms and conditions. The Company reserves the right to change the terms and conditions of the Program, to terminate the Program, or to terminate any Member’s membership in the Program at any time for any reason without prior written notice. The Company will attempt to keep each Member apprised of any material changes to the terms of the Program or of termination of the Program via email and/or by posting such information at Readers.com; provided that any such change or termination shall be effective irrespective of whether notification of such change or termination is delivered or otherwise made available to you or any other Members of the Program.
Eligibility
Membership Requirements
Membership in the Program is free and no initial purchase is required. The Company reserves the right to refuse issuance of a membership to any customer who does not follow the enrollment procedures for the Program. Members should promptly notify the Program of any changes to personal information such as name, address, and e-mail address either by visiting the Readers.com website and contact us, or by phone (1-800-210-3975).
Age
Program membership is open to individual U.S. residents (50 states, DC and Puerto Rico) at least 13 years of age (14 years of age in Puerto Rico). If you are between 13 years of age (14 years of age in Puerto Rico) and the age of majority in your place of residence (18 to 21 years of age, depending on where you live), you agree to have obtained permission from your parent or legal guardian to be a Member of the Program (in Puerto Rico, parents must also submit the application of any applicant between 14 and 21 years of age). Program membership is not available to corporations, businesses, charities, partnerships, enterprises, non-profits, or any other entity unless written approval is received in advance from the Company, in the sole discretion of the Company.
To receive information about Rewards Cards and updates about Program changes, you must maintain a valid e-mail address and provide notice of such e-mail address, and any changes thereto, to the Company. By enrolling in the Program, you acknowledge and agree that the Company may communicate with you about Program changes, rewards and promotional materials via the e-mail address you provide to the Company.
Rewards Cards
Earning Points
As a Member of the Program, you will receive “Points” based on the amount of your purchases from the Readers.com website. You will receive five (5) Points for every $1.00 (U.S. Dollar) you spend on qualifying purchases from the Readers.com website. Points will post to a Member’s account within one (1) business day (excludes Saturdays, Sundays, and holidays) from the date of purchase. Only one (1) Member’s account will receive points from any particular purchase from Readers.com.
For every 500 Points you earn, you will be eligible to receive a $5.00 (U.S. Dollar) reward card (each a “Reward Card”). Each Reward Card may be used on future purchases of products from the Readers.com website. Each Reward Card may be used in conjunction with other Reward Card(s) and most other discounts or offers toward the purchase of products from the Readers.com website. Each Reward Card shall expire if not used within twelve (12) months of the date of issuance.
Points will not be earned on the portion of purchases from Readers.com that are paid for with Reward Card(s) and/or store credit.
Points and Reward Cards are not your property and have no cash value. Each Reward Card may be used only once. You may not transfer or assign your Program benefits and/or your membership in the Program, and any such transfer or assignment shall result in the automatic termination of your membership in the Program, forfeiture of the transferred Points, and cancellation of any outstanding Reward Card(s) issued to you.
Non-Qualifying Purchases
Sales tax and shipping charges are not eligible to earn point awards. Other exclusions may apply.
Tax Consequences
You are responsible and liable for any tax consequences which may result from your participation in the Program. The Company does not offer tax advice. You should contact a tax advisor to discuss your individual circumstances.
Non-Qualifying Redemptions
The following items are considered non-qualifying redemptions for which Reward Cards may not be redeemed: prior purchases, sales tax, and shipping charges. Other exclusions may apply.
Membership Cancellation
You may cancel your membership in the Program at any time by contacting us or phone (1-800-210-3975).
If your membership in the Program is canceled (whether by you or by the Company), you will forfeit any remaining Points, and any Reward Card(s) previously issued to you shall no longer be redeemable.
The Company’s ability to terminate your membership in the Program is absolute and the Company may terminate your membership for any reason, including but not limited to a determination, in the sole and absolute discretion of the Company, (i) that you have provided incomplete, inaccurate, false, or fictitious personal information, (ii) that you have failed to comply with the terms of the Program, (iii) that that your conduct violates applicable law, (iv) that your conduct involves fraud or other misuse of the Program, or (v) that your Program membership is harmful to the interests of the Company, other Members of the Program, and/or other customers of the Company. The Company also reserves the right to deny future enrollment in the Program for any reason, including but not limited to any of the reasons described hereinabove. If you are permitted to reenroll in the Program after your membership has been terminated, you will not be reissued any Points and/or Reward Cards previously forfeited.
Waiver
Our failure to insist upon or to enforce your strict compliance with these Terms will not constitute a waiver of any of our rights under these Terms or at law or in equity.
Member Communications
For information about your membership, contact Readers.com by contacting us or phone (800-210-3975).
Change to Terms
We may, in our discretion, change these Terms, or any other policies listed onReaders.com, or any aspect of Program membership. If any change to these terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions. YOUR CONTINUED MEMBERSHIP AFTER ANY CHANGE OF THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST CANCEL YOUR MEMBERSHIP.
Limitation of Liability
IN ADDITION TO OTHER LIMITATIONS AND EXCLUSIONS IN READERS.COM CONDITIONS OF USE, IN NO EVENT WILL THE COMPANY OR ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR OTHER REPRESENTATIVES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR RELATED TO THE PROGRAM. OUR TOTAL LIABILITY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL NOT EXCEED THE TOTAL AMOUNT YOU SPENT ON QUALIFYING PURCHASES IN THE MOST RECENT TWELVE-MONTH PERIOD. THESE EXCLUSIONS AND LIMITATIONS OF LIABILITY WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND WILL SURVIVE CANCELLATION OR TERMINATION OF YOUR MEMBERSHIP. CERTAIN STATE LAWS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Dispute Resolution
In consideration for participating in the Program, except for intellectual property claims, you agree that if you have a dispute with the Company about the Program, you will try to resolve the dispute through informal negotiations with the Company. If resolution of such dispute cannot be reached through informal negotiation, you agree to seek resolution on an individual basis only through binding arbitration in the State of Indiana and that the laws of the State of Indiana will govern the substantive resolution of the matter without regard to its conflict of law principles. Such arbitration shall be governed by the Federal Arbitration Act (“FAA”). Class arbitrations are not permitted.
If for any reason a claim proceeds outside of binding arbitration, the laws of Indiana will govern without regard to its conflict of law principles. In any such proceeding, the Company and the Member, severally, each hereby voluntarily, knowingly, irrevocably, and unconditionally waive any right to have a jury participate in resolving any dispute (whether based upon contract, tort or otherwise) between or among them arising out of or in any way related to the Program and/or the Member’s membership in the Program.
Any proceedings to resolve or litigate any dispute in any forum will be conducted solely on an individual basis. Neither you nor the Company will seek to have any dispute heard as a class action, private attorney general action, or in any other proceeding in which either party acts or proposes to act in a representative capacity. No arbitration or other proceeding will be combined with another without the prior written consent of all parties to all affected arbitrations or proceedings.
Claims or disputes must be filed within one (1) year of the date of the occurrence giving rise to the claim or dispute. This one (1) year period begins when the claim or dispute first could be filed. If such a claim or dispute is not filed within one (1) year, it is permanently barred.