Need help placing an order or fixing a mistake on an order you just placed? These help topics cover all information related to ordering methods, looking up past orders, and applying discounts.
I receive emails from Readers.com®, but my email/password isn’t working to log in to my account. Why?
How do I determine what reading glasses power I need?
How do I determine the best frames for my face shape?
Why did I receive an email about order verification?
What is your return policy?
How do I place an order?
Can I place my order over the phone?
I just placed an order but need to make a change. How do I do that?
Where do I enter my coupon code?
Where do I enter my e-gift card, Groupon, or Living Social code?
Do you have any discounts for military personnel or veterans?
I received a Prop 65 warning at checkout. What does that mean?
The item I want is sold out. Can I backorder it?
How can I see what I’ve ordered from Readers.com™ in the past?
Why are some styles excluded from discounts?
What forms of payment do you accept?
Do you charge sales tax?